Automotive AI Speech Analytics

AI-powered Call Insights for the Automotive Industry

Infuse your apps, websites and bots to make the most of the customer's voice

Proactive Dealer Solutions' Speech API leverages our years of experience in the industry, combining domain expertise, Artificial Intelligence (AI), Machine Learning, and Natural Language Processing (NLP) to help the automotive industry extract critical intelligence from customer calls, all via a standard API that can be setup in minutes.

Developers

Applications integrate with Proactive's Speech API using a combination of standard REST API interfaces and Webhooks to process call recordings and extract actionable results in near real time.

Take it For A Test Drive

Download Sample

"I have been working with Proactive Dealer Solutions and their AI powered speech analytics API. I can say that our team at Callsource has found their speech engine and predictive model accuracy to be the best we have seen in the automotive industry. Their API is fast and responsive and their team is as well."

~ Jason Scinocca, CTO, Callsource

Proactive's AI-powered speech analytics is miles ahead of the competition.

We leverage and combine the best-in-class solutions

Our platform utilizes unsupervised machine and deep learning, natural language process, predictive intelligence, sentiment analysis and more built specifically to solve automotive industry problems.

Top Use Cases for Speech Analytics

Automotive vendors, digital agencies, dealer groups and manufacturers leverage the Proactive Speech Analytics API to extract critical intelligence from sales and service calls into the dealership. Our API helps the automotive industry connect more calls, increase marketing ROI, train staff on skills and technique and convert more deals.

Connect vehicle campaigns to revenue

Understand the car buying experience

Maximize call conversions

Lower pay-per-appointment acquisition cost

Optimize advertising ROI

Save lost opportunities

Some of The Cool Stuff We Can Do

✓ Call classification

✓ Automated lead quality and scoring

✓ Sentiment analysis and customer experience metrics

✓ Topic and category identification

✓ Missed opportunity, save-a-deal alerts

✓ Sales and service coaching and training for inbound and outbound

✓ Failed call and call abandonment identification

✓ Scoring of agent phone skills

✓ Predicting of likely outcomes from a call

✓ Call summaries and full transcript

✓ PCI/SSN/PII detection and redaction - DSS Level 1 Certified

✓ Speaker identification

Ready To Take The Next Step?

CALL US AT

1.800.265.1855

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Automotive AI Speech Analytics

Infuse your apps, websites and bots to make the most of the customer's voice

Developers

~ Jason Scinocca, CTO, Callsource

Proactive's AI-powered speech analytics is miles ahead of the competition.

Top Use Cases for Speech Analytics

Some of The Cool Stuff We Can Do

Blogs You Might Like

McDonald Automotive Optimizes BDC and Increases Internet Close Ratio as much as 12%

Better Car People Acquires Proactive Dealer Solutions

Proactive Dealer Solutions Achieves SOC, SOC 2, and GLBA Compliance

From Data to Dialogue: 5 Steps to Customer Engagement Evolution

Automotive AI Speech Analytics

Infuse your apps, websites and bots to make the most of the customer's voice

Developers

~ Jason Scinocca, CTO, Callsource

Proactive's AI-powered speech analytics is miles ahead of the competition.

Top Use Cases for Speech Analytics

Some of The Cool Stuff We Can Do

Blogs You Might Like

McDonald Automotive Optimizes BDC and Increases Internet Close Ratio as much as 12%

Better Car People Acquires Proactive Dealer Solutions

Proactive Dealer Solutions Achieves SOC, SOC 2, and GLBA Compliance

From Data to Dialogue: 5 Steps to Customer Engagement Evolution

Learn More About PDS AI-Powered Speech Analytics