Fix & Master the Phones
The average dealer spends $250 in advertising to make the phone ring and yet 20% of those calls aren’t being answered. Get a bigger return on your advertising ROI without spending more but by spending differently. Take 5% of your advertising to train your staff to ensure the other 95% of your advertising yields stronger and impactful results.
Turn data into insights and insights into ROI. CallerCX helps your dealership connect and convert more calls by reducing the number of failed calls and equipping staff with the skills to book more appointments.
An intensive, highly interactive, program that combines customer experience principles with practical application and hands-on-learning, proven to get your staff to master the phones and convert more inbound calls through a great customer experience. This hands-on workshop includes live phone time where attendees schedule appointments and sell cars while away from the dealership.